News

Don't Let Crimes of Opportunity Flourish During Covid-19

Posted by Bal Jouhal on

I read an article earlier this week that confirmed one of my fears surrounding the COVID-19 outbreak. In it, a source from the Vancouver Police Department confirmed they were now seeing an average of four commercial break-ins a day. Normally this figure is one or less. As society grapples with the public health and financial challenges posted by COVID-19, criminals are seizing their opportunity to get to work, preying on businesses left shuttered by employees at home practicing physical distancing.

As we often like to tell our clients, crime flourishes where opportunity allows it to. The Secured Property Group is here to help prevent that opportunity from arising. If your business, or property, is currently undermanned due to COVID-19, we have a number of services that can help to keep you protected:

Security Guard Services

As business owners ourselves, we understand the demand for short-term security solutions is high right now. We have ramped up our staffing levels to provide support for our clients when and where it is needed. We can provide a cost-effective and comprehensive security solution that covers terms as short as a few days, and up. Our guards can assist operations like retail stores, public sector buildings and even corporate facilities that are currently empty or understaffed.

Mobile Patrol and Alarm Response

Depending on your individual needs and budget, our Mobile Patrol teams can be employed to perform randomized patrols along pre-determined interior and exterior routes. This service can also be tailored to respond solely to alarms or on-site incidents. This service is perfect for the following types of properties:

  • Property Managers
  • Construction Sites
  • Office Buildings
  • Parking Lots
  • Warehouses
  • Government Offices

Parking Enforcement

With demand lower at this time, many parking lots are providing the perfect setting for property crime. Our team can work with you to build tailored parking enforcement programs that suit the needs of the location and the current situation. Each of our Parking Enforcement team members receive basic security training that enables them to effectively deter theft and crime while enforcing lot rules and regulations. No matter the size of the lot, our team is equally adept at patrolling large scale parking garages, shopping malls or smaller residential buildings.

Get in Touch

During this challenging time, The Secured Property Group is standing by to assist. If you’d like to hear more about our services, or would like to enquire about a particular security solution, contact us and we’ll be happy to help.

 

 

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Secured Property Group: Here for You During COVID-19

Posted by Bal Jouhal on

We understand that many of our clients are dealing with uncertainty and anxiety at this time, and we want to reassure you that Secured Property Group is here for you. We are fully operational and your security remains our top priority. Should you need to scale up your services in any way, we have the capacity to help you as this situation continues to evolve.

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5 Things to Look for in Janitorial Services Providers

Posted by Bal Jouhal on

While we’re all told not to judge a book by its cover, the care put into property maintenance offers great insight into how seriously a property manager takes their responsibilities.

Now, more than ever, cleaning is an essential aspect in providing a healthy work environment and maintaining a positive reputation for a property. As concerns surrounding COVID-19 rise in Canada, thoughts are turning toward more robust commercial cleaning options and some property managers are looking to enlist outside help for the first time. Many companies will claim to be experts in this field but it pays to do a little research before deciding on the best fit.

Here are 5 key aspects to review when looking for a janitorial services provider.

Track Record

When considering hiring an outside contractor, vet them as extensively as you would an in-house hire. Check reviews from those who have worked with them in their past and lean on your network for recommendations. Unsure of where to find reviews? It’s ok to ask the provider for some unbiased references. Contact these individuals yourself and get their opinions on areas like performance, consistency and response time. If anything doesn’t seem right, move on to the next option on your list.

Customer Service

We always tell our clients to expect more from their service providers. Sure, you’re paying them to fulfill a particular role but outstanding businesses will go the extra mile to cultivate a strong and mutually beneficial relationship. At the very least, you should expect regular communication, speedy solutions and a positive, “can-do” attitude. Request regular check-ins where both parties can discuss how the contract is going and make changes to improve the relationship.

Compatibility

A janitorial provider may be an excellent company but a lack of experience in the relevant area/sector might hamper their effectiveness. Make sure to ask for relevant experience servicing compatible properties and business types. Each industry and building are vastly different in their janitorial needs. Make sure to partner with a company that understands exactly what is needed. It will save time and money for both parties.

License and Insurance

Any contractor a business/property works with should carry full and thorough insurance coverage. This point can often go overlooked but there’s nothing wrong with also ensuring they are fully licensed. Sure, the risk may be low, but it’s vital to ensure coverage is in place in case any contractor was to suffer an accident-related injury on the job.

Other Services Offered

At The Secured Property Group, we’ve learned many of our clients don’t have the time to deal with lots of small contractors. As a result, we offer a synergetic solution to janitorial and property maintenance that allows them to handle multiple contracts through one provider. Each of our janitors receives basic security training, allowing them to bring a multi-disciplined skillset to their role. This approach saves time, money and oversight for our clients.

Find Out More

Interested in discovering how The Secured Property Group can help upgrade your janitorial services? Get in Touch and lets chat about a solution for your unique circumstances.

 

 

 

 

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Expect More from Your Facilities Management

Posted by Bal Jouhal on

A thing you learn quickly after starting a business is that entrepreneurship isn’t a singular job. Instead, it’s a blend of lots of different small jobs. To survive, you have to become nimble at overseeing every aspect of the business, taking care of duties that range from the large (securing financing, product development and deciding on key personnel) to the very small (setting up direct deposits for utility bills, keeping receipts for tax time).

This concept of “wearing many hats” is all the rage these days, with the phenomenon extending downwards to individual team members who are cross-trained and cross-functional across several departments. This concept of cross-functionality hasn’t yet received broad uptake in the services offered by businesses. If we’re expecting our management and personnel to be nimble, why not carry this philosophy into the services we offer?

Delivering Extra Value for Clients

From consulting with our clients – mainly property managers – we found a common thread. They’re busy individuals and far too much of their time was spent on needless busywork handling admin for several small contractors. We realized there was a better way of doing things. They needed a security presence alongside more practical services like landscaping and janitorial. What if we adopted a synergistic approach and blended these services to tailor their situation?

We decided to upskill our building maintenance teams with basic security training. This allows them to follow the principle of CPTED (Crime Prevention Through Environmental Design). As attitudes toward security best practices have shifted through the years, it’s become apparent security is just one piece of the crime prevention puzzle. Criminality can flourish where environmental circumstances and opportunities allow it to. Facilities management staff play a huge role in this endeavour. It’s been demonstrably shown that keeping a property clean, safe and well-lit will act as a powerful deterrent to opportunistic thieves.

In a competitive field such as facilities management, it’s vital to deliver value to clients and help them protect and enhance their properties. In pioneering a synergistic approach, we believe we’re helping them attack the root cause of the problem.

Get in Touch

Are you a property management firm, general manager, government agency or office manager? Whether your operational needs are simple or complex, we would be thrilled to meet with you to deliver results-based solutions tailored to the unique needs of your organization. Get in Touch and let's chat.

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Clearing Up Common Misconceptions About Private Investigators

Posted by Bal Jouhal on

Of all the misunderstood industries out there, Private Investigators surely rank somewhere near the top. We’ve all seen their appearance in movies, where an often-shady private eye will go to great – and sometimes illegal – lengths to crack open a case.

While their resourcefulness and effectiveness aren’t in question, it’s still worth trying to clear up some of the common misconceptions surrounding this rapidly growing industry. If you’re thinking of hiring a private investigator to run a background check or spearhead an investigation, it’s worth having a realistic idea of what they can and cannot do. That’s why we decided to debunk some of the more well-known myths surrounding private investigators.

They Always Obey the Law

Private Investigators work in an extremely regulated field. In Canada, private investigators are required to accumulate 2,000 hours of training and work experience before they qualify for an ‘unrestricted’ private investigator’s license. If a private investigator was found to operate in an illegal way they would be instantly stripped of their license and unable to operate in Canada. As a result, Private Investigators work within the law and will not carry out any illegal activities in their line of work.

They Cannot Access Confidential Information

Despite what you may have read or watched, Private Investigators don’t have access to RCMP or intelligence databases, nor can they access any other confidential documents. What they are experts at is using publicly available information to their advantage. Rather than accessing confidential info, a well-trained Private Investigator is sifting through public information carefully, uncovering vital clues and details others have missed.

Their Work is Often Mundane

No, Private Investigators aren’t embarking on wild car chases or camouflaged in bushes with binoculars. Instead, they spend a lot of time at a desk in an office, doing research, reviewing notes and putting together pieces of their investigation. Their roles often have more in common with a librarian or a researcher than is portrayed in the media. When their investigation does take them out into the field, they are typically found discreetly following a person of interest or conducting interviews to further their investigation.

They Work with Police

Private Investigators aren’t the rivals of police they’re often portrayed as. Instead, police and investigators work together to achieve the same cause. Both are dedicated to uncovering the truth and will collaborate to share their findings. Police have even been known to hire private investigators to put a fresh set of eyes on a cold case that can’t be solved.

Find Out More

At The Secured Property Group, our Private Investigators boast years of security experience in multiple fields. Whether you’re looking to perform a background check, are concerned about a potentially fraudulent insurance claim, or just want to know if a Private Investigator can help, get in touch and we’ll be delighted to help.

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