Great Service Starts Here
When it came time to look for a security company for desk attendant duties at my institution, I looked at a lot of companies who made a lot of promises. What made the difference with Secured Security was that our contact was not with an account manager, or a supervisor, but with the owner, and there were no promises, only guarantees about their quality of work. When we contracted with Secured Security, the owner made sure to keep in touch with us to make sure that his crew was doing the work we wanted. Secured Security also trained their employees to perform the particular duties at our institution. Secured Security is a company with employees who care about the jobs that they do, and with an owner who is always looking to make things better. I am very happy with the performance of Secured Security. I have never had an issue with the quality of the Secured Security guards. Secured has good management communication. My employees feel very safe with the guards Secured Security provides.
I am happy with Secured Security. I’m very satisfied with management’s responsiveness to my requests. Secured Security has maintained the security standards for the stores. Any company can benefit from having Secured Security as part of their shrink tool. Secured Security is a professional organization that listens to its clients.
Property Manager, JK
I would like to express my gratitude for the great relationship has with your company. Right from the start, you and your employees have strived to provide excellent service. Whenever I have had a concern, you have been very responsive in not only handling it but also following up. Too often other security firms that we have used previously had a tendency to not handle us as well as they would do so for their more lucrative accounts. Almost three years later we still enjoy the same high level of service from Secured Security. Thank you for being an excellent example of what honesty, integrity, and having a great staff can accomplish.
Regional Manager, SM
I have been in the Security/Loss Prevention business for 23 years and have dealt with numerous guard/contract service agencies. I have been dealing with Secured Security for the past 2 years and can truthfully say that they are head and shoulders above the rest. I have been provided consistent coverage (the same persons assigned to my account), and the quality of the personnel is above average for what the industry normally sees. Secured has been proactive in the selection and training of the individuals assigned to my account, and has displayed an immediate and satisfactory response to the very few issues that have come up in our relationship. I would most sincerely give them a very high recommendation.
Property Manager, ZK